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Blockbuster Customer Care
For General Correspondence:
PO Box 9040
Littleton, CO 80120
Press Contact Information
Blockbuster L.L.C. Media Relations Department
9601 S. Meridian Blvd.
Englewood CO 80112
Blockbuster On Demand
For issues related to Blockbuster On Demand
Blockbuster LLC, also known as Blockbuster and formerly Blockbuster Video Entertainment, Inc. was an American-based provider of home movie and video game rental services through video rental shops, DVD-by-mail, streaming, video on demand, and cinema theater. At its peak in 2004, Blockbuster consisted of nearly 60,000 employees and over 9,000 stores.
Due to competition from Netflix and Redbox, Blockbuster lost significant revenue and filed for bankruptcy protection on September 23, 2010. On April 6, 2011, the company and its remaining 1,700 stores were bought by satellite television provider Dish Network at auction for $233 million and the assumption of $87 million in liabilities and other obligations. The acquisition was completed on April 26, 2011. Dish closed 200 branches in July 2011, 500 more in the first half of 2012, and another 300 in 2013. In November 2013, it was announced that the remaining 300 company-owned stores would close (though 50 franchise-owned stores would remain open). The company’s DVD-by-mail rental ceased operations as well.
While the Blockbuster brand has mostly been retired, Dish will continue to license the brand name to franchise locations, and keep its “Blockbuster on Demand” video streaming service open along with a “Blockbuster@Home” television package for Dish subscribers. In 2015, “Blockbuster@Home” was renamed “Dish Movie Pack.